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Leadership

Can I Get a Rewind?!?

Can I Get a Rewind?!?

Do you ever reflect on a meeting you just had and think of other things you could have said?

We had a client meeting today and that’s exactly what happened.

Work Shouldn't Feel Like Work

Work Shouldn't Feel Like Work

If you Google “work-life balance” there are 362,000,000 results. Clearly, it’s a hot topic.

I bet many of you think about work-life balance.

Or dream of work-life balance.

Or wonder what work-life balance is.

Service. What Can You Give?

Service. What Can You Give?

Simon Sinek. He’s our “start with WHY” guy. We believe in his work, in his words and most importantly – him. The past two days we had the opportunity to hear him speak not once, but twice and have lunch with him. Needless to say, I am deeply grateful for that opportunity and also coming off what I’m calling the “Simon high.”

What’s It Worth To You?

What’s It Worth To You?

“The real cost of change or creating something of value is emotional, not economic. … The shift here is from an economic measure of cost to a personal measure of will. … This is the more important discussion and leads to a more realistic consideration of whether or not the price is too high.”  – Peter Block, The Answer to How is Yes

So the question is: “What’s it worth to you?” 

Listening Differently

Listening Differently

We listen for facts (sometimes) and opinions (most of the time).

Often we’re listening for “what is she saying about me?!” but that’s another post entirely.

What if we listened differently? What if we listened for “What is this person trying to convey about what they believe?”

Moments of Confidence and Confusion

Moments of Confidence and Confusion

I read this somewhere…

“The human condition is to transition between moments of confidence and confusion.”

I have to say, I found this a great relief.

Victory is Found, Not Made

Victory is Found, Not Made

If we’re the most prepared, have the best data and make the best arguments, we will win. That’s what we think.

What if… instead of thinking about how we can “win” with our arguments, plans, data and points of view… we imagine that winning means arriving at the best solution, the most sustainable path, the most innovative approach or the most powerful shared vision?

We Can’t Be Idle Any Longer

We Can’t Be Idle Any Longer

A bit of background on Sasha Dichter: I’m a big fan. He is Chief Innovation Officer at the Acumen Fund and the creator of Generosity Day. He inspired my colleagues and me to be part of Generosity Day last year. This year, we signed up to help spread the word about Generosity Day in our city, St. Louis.

Why Can’t We All Be Like Zappos?

Why Can’t We All Be Like Zappos?

I’m not kidding.

I just finished Tony Hsieh’s Delivering Happiness. If you have a chance to read it, you should. (It’s a quick read, in case you’re wondering.)

From the beginning, they were very intentional about creating a culture that people wanted to be a part of. How? They asked their employees about their personal values and why they were important to them. Here’s what they came up with.

Iain Roberts of IDEO Visits St. Louis

Iain Roberts of IDEO Visits St. Louis

If you haven’t heard of COCAbiz, they are a division of COCA whose mission is to “build a more creative, engaged and effective work-force by delivering innovative classes, workshops and events that employ authentic arts teaching to deliver real business results.” I like to think of them as trying to bring more fun and creativity into your work no matter your industry. Monday night, COCAbiz hosted Iain Roberts of IDEO. I’ve been to a couple of COCAbiz events and have enjoyed them. I had no idea who Iain Roberts was, other than from the blurb on the invitation. He works in the design industry which really doesn’t sound like anything I do or frankly, know anything about, but I like COCAbiz so I went. 

What’s YOUR Personal Why?

What’s YOUR Personal Why?

Before you read the rest of this blog post, I invite you to watch the video above. Simon Sinek’s “How Great Leaders Inspire Action” TED talk. It’s 18 minutes that I can promise are worth your time.

There are many obvious reasons that I love this video. It’s inspiring. It’s heartfelt. It challenges me to think about my personal why.

Most Brilliant Customer Service Question… EVER

Most Brilliant Customer Service Question… EVER

I bought an iPhone last March. Yep, it was my first. I was an iPhone virgin. Go ahead. Say it:  “LOSER!”

It had been a long time coming and I was SO EXCITED about it. And then it didn’t work. Really didn’t work… people couldn’t hear me when I talked… kind of a problem.

Naming Elephants

Naming Elephants

This is Melvin… he has been aptly named ”Melvin the Relevant Elephant” by my ten-year-old daughter.

Melvin has big plans to accompany me to the meetings and workshops in which there are elephants in the room. This, by the way, would be VAST MAJORITY of the meetings and workshops I facilitate or attend!